Ah.Did they refund you for all your lost/wasted time, you should be compensated for that.
Consequential loss, can of worms.
Ah.Did they refund you for all your lost/wasted time, you should be compensated for that.
I haven't sent it back yet.Well you posted it by standard mail didnt you? ( no tracking ticket issued)
Then its not your fault they never received it.
I haven't sent it back yet.
Personally, had this happened to me, I'd send it back to the UK warehouse and hope the seller also refunds the postage - you have an email in that regard. As I see it, they refunded your money 100% after you complained ... not to comply with their return of merchandize request is likely covered in some of the eBay mega-worded statements.... just easier I think than to have eBay get into the mess with you guys!ADDED: The seller (fast2worldwide) is chinese but they post from the UK. I get the impression that the UK warehouse is subcontracted rather than actually owned by the chinese seller. They want the items posted to this UK warehouse.
Reporting what you find to authorities for investigation is a correct move, IMO. Not returning the requested device after a complaint and the full-refund of purchase gets into an issue with potentially disruption of the eBay buyer's account. eBay itself even has a dispute protocol. It is a "shoot yourself in the foot" situation. One do not want to have to argue to authorities that they have failed to execute in good faith, which would only distract from the real issue of conterfeit product, the said fuses - which everyone has voiced concern and which everyone wants to have corrected.Sorry, but I take vending coutnerfeit (and possinly dangerous) items a bit more seriously.
If there is a specific UK distributor and if they are selling dodgy gear then this MUST be reported.
Trading Stabdards, BBC Watchdog and BBC You & Yours.
We must try our best (within reason) to get rid of this crap - for many reasons.
A refund or binning is almsot turning a blind eye to greedy people.
That's what they rely on.
No. However eBay does have a policy on counterfeit goods in that they might ask the buyer to destroy them to get a refund - i.e. blow up the fuses using mains.If you got the item that was described in the listing, you have very little recourse with ebay or paypal. Did the listing say sand filled explicitly? Did it say anything at all about the brand/type/nature of the fuse or it's compliance?
However if there was a short in the AC adapter then all the current on offer would go through that fuse. Blowing a fuse with a 12V battery didn't cause any explosion, however at 230V there could be an arc and the sand is designed to suppress that.In such a item here, the need for a sand filled ceramic fuse is almost not required and a simple glass fuse could have been used, due to the low current required for the device.
It was not as though the device required a high amp fuse rating that would blow with a huge splat of molten metal, needing to be encased in sand and ceramic.
That's besides the point. I was talking about ebay and paypal. Any assumptions you make, not explicit in the listing, are your own problem. I was essentially saying buyer beware. I also said 'Safety is a separate issue'.Well, you've done the best you can so well done.
Boriz: "Did the listing say sand filled explicitly? Did it say anything at all about the brand/type/nature of the fuse or it's compliance?"
- ummm.... that's NO excuse to get around selling a product within any country which has certain standards.
Have you ever tried selling product in China?
Paypal do have a policy on counterfeit goods including "PayPal may also require you to destroy the item and to provide evidence of its destruction" - woudn't that be fun?That's besides the point. I was talking about ebay and paypal. Any assumptions you make, not explicit in the listing, are your own problem. I was essentially saying buyer beware. I also said 'Safety is a separate issue'.