Advancedmicrocircuits delivery times

[womai]

This is a copy of my email to the Yahoo Picaxe group:

Four weeks ago I ordered several Picaxe 28X1 from Advancedmicrocircuits aka World Educational Servies. So far I haven't received them. What's worse, I tried to contact them by email but no resposne whatsoever. Messages to their email address in the Paypal receipt (masc1@...) bounces - not very professional. So I sent another email to information@advancedmicrocircuits.com (which is listed on their website), but again, no response.

I hope this posting will produce a better result, since they seem to monitor this group. My Paypal reference:

Transaction ID: 9T574124G27141708
Total: $67.10 USD

I have bought from them in the past and while communication was never their strong side, at least received what I ordered. I still hope my order arrives in the next few days, but if it doesn't and I don't hear from them either, I'll need to file a complaint with Paypal and dispute the charge to my credit card.

 

[demonicpicaxeguy]

thats nothing, i've recently(2 months) put in an order for some 16bit adc chips (with the only supplier in Australia that will sell them without a minimum order of 1000pcs, i was told there was a 8 week lead time, 9 weeks later the story is they needed them to fill a bigger order and it would be another 4 weeks! ... they did apollagise... when i had a few unkind words to the manager and reminded him of the many thousands of dollars i've spent ordering various parts through them, the 4 weeks changed to 2, i have since reminded them that even TNT ONFC (overnight first class) can do better than two weeks to the other side of the world, i'm since waiting for a response

luckily you probably have other suppliers of picaxe's and i suggest if your unhappy with the one you've used it may be prudent to spend the time and energy going somwhere else instead of having a rant on a public forum

 

[womai]

Actually, my post is less intended as a rant as rather a method to get in touch with the vendor, since they don't seem to answer their emails.

 

[womai]

Just got an email from Andrew of Adv.MicroC. saying they did ship the order a while ago and it must have gotten lost somewhere along the way. But they will send me a replacement. Glad that's moving now.