Help! Can't access PICAXE forum!

A

Andrew Cowan

Senior Member
Hi all.

I have Orange Broadband, and as of a few days ago, I found I couln't access this forum. Firefox came up with a Network Timeout. I tried on other computers on the same network, and none of them can access this site.

I then tried using a proxy, and it works. So it appears that my broadband won't connect to this page?

I am also unable to complete a maxim sample order - maybe this page is being blocked as well?

Any ideas?

Andrew
 
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K

kennethm

New Member
Can you access the main picaxe website though ?

I suggest you use the trace command to see at which hop the website is "blocked". Compare your results with other functioning sites to see the difference

For windows based os systems, in the command prompt:
tracert picaxeforum.co.uk
tracert picaxe.co.uk
 
K

kennethm

New Member
hmm - have you tried pinging the website to see if it resolves the domain name into an ip address ? It might be (though i doubt it) that your broadband router might have incorrect DNS settings.

failing that, try http://195.74.60.76/ to test the above theory - if that works then its prob a DNS problem.
 
A

Andrew Cowan

Senior Member
Pinging 195.74.60.76 times out.

When I ping picaxeforum.co.uk, it works out it is 195.74.60.76, and then times out.

Going to http://195.74.60.76/ doesn't work either - it comes up with the network timout.

Thanks for your time!

Andrew
 
K

kennethm

New Member
I cant understand why an ISP would want to block that particular IP address. Did a little googling and it does not seem to be blacklisted either.

I imagine that your network setup is [home computers] -> [router/switch] -> broadband modem ?

If that is the case, connect one of the computers straight to the broadband modem to eliminate your internal router, and try again.
 
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A

Andrew Cowan

Senior Member
The modem is in the route. I imagine it is one of the router/modem settings - I tried resetting the router and modem, but this didn't help.

If I can't fix it, I'll give Orange a phone call.

Andrew
 
A

Andrew Cowan

Senior Member
New:

It turns out that my router doesn't work with tracert, unless you do something, which I have now done. These are the new results:

To picaxeforum.co.uk
Tracing route to picaxeforum.co.uk [195.74.60.76]
over a maximum of 30 hops:

1.......3 ms.........4 ms........4 ms......Livebox-0540 [192.168.1.1]
2.......44 ms.......50 ms......45 ms.....87.237.21.169
3.......43 ms.......42 ms......55 ms.....10.192.0.101
4........*.............*............*..........Request timed out.
5.......83 ms.......86 ms......84 ms....194.35.183.93
6 ......49 ms.......49 ms.......*.........ae0-97.loncr5.London.opentransit.net [193.251.249.97]
7.......47 ms.......48 ms......50 ms....p16-2-0-2.r22.londen03.uk.bb.gin.ntt.net [129.250.8.49]
8.......57 ms.......59 ms......59 ms....xe-4-4.r01.londen03.uk.bb.gin.ntt.net [129.250.2.66]
9.......51 ms.......47 ms......50 ms....goscomb-0.r01.londen03.uk.bb.gin.ntt.net [83.231.146.130]
10.......59 ms......62 ms......60 ms....goscomb.thbdr1.gradwell.net [77.75.104.197]
11........*............*.............*.........Request timed out.
12........*............*.............*.........Request timed out.
13........*............*.............*.........Request timed out.
14........*............*.............*.........Request timed out.


And the route to picaxe.co.uk (which works):

Tracing route to picaxe.co.uk [194.201.138.187]
over a maximum of 30 hops:

1...........7 ms.......14 ms..........4 ms..........Livebox-0540 [192.168.1.1]
2..........43 ms.......51 ms.........51 ms.........87.237.21.169
3..........46 ms.......44 ms.........44 ms.........10.192.0.105
4...........*...............*..............*.............Request timed out.
5..........95 ms.......104 ms.......95 ms.........194.35.183.93
6..........87 ms.......90 ms.........91 ms.........ae0-97.loncr5.London.opentransit.net [193.251.249.97]
7.........106 ms.......86 ms.........*...............so-6-0-0-0.loncr1.London.opentransit.net [193.251.242.170]
8..........89 ms.......92 ms........88 ms...........so-1-2-0.BR2.LND9.ALTER.NET [146.188.50.145]
9..........94 ms.......90 ms........95 ms...........so-0-0-0.XR1.LND9.ALTER.NET [146.188.15.234]
10.........86 ms.......88 ms.........83 ms..........ge-0-0-0.CR1.LND8.ALTER.NET [158.43.252.22]
11.........91 ms.......87 ms.........93 ms..........FastEthernet8-0-0.GW3.LND8.ALTER.NET [158.43.188.197]
12.........91 ms.......*...............98 ms..........compsyst01-gw.customer.uk.uu.net [158.43.31.122]
13.........88 ms.......110 ms.......88 ms..............194.201.138.187
 
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K

kennethm

New Member
here are the results of my trace route for comparison. As you can see, your route disappears into the ether after hop 10/(hop 11 in my case)


1 1 ms 1 ms 1 ms 192.168.123.254
2 8 ms 6 ms 8 ms x.x.x.x
3 7 ms 9 ms 7 ms x.x.x.x
4 10 ms 8 ms 9 ms x.x.x.x
5 8 ms 10 ms 7 ms x.x.x.x
6 18 ms 14 ms 27 ms 151.5.188.5
7 23 ms 16 ms 16 ms PACR-B01-Ge10-0.80.wind.it [151.6.125.225]
8 42 ms 43 ms 44 ms MICA-TO2-PACR-B01-po01.wind.it [151.6.6.21]
9 51 ms 45 ms 46 ms 151.6.2.178
10 82 ms 71 ms 81 ms ae0-1234.rt2.the.uk.goscomb.net [195.66.224.226]
11 66 ms 84 ms 65 ms goscomb.thbdr1.gradwell.net [77.75.104.197]
12 66 ms 66 ms 68 ms bdr3.thdo.gradwell.net [194.165.60.115]
13 81 ms 83 ms 69 ms stack0.bdr3.thdo.gradwell.net [79.135.121.10]
14 66 ms 92 ms 78 ms gradwell.rev-ed.co.uk [195.74.60.76]

Sorry i cant help you more, but as you suggested before, a phone call to Orange helpdesk might be in order.
 
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