This is a difficult one to resolve for everyone, but an understanding of why the issue occurs will help people. Like most companies, Revolution distribute a standard Windows Installer (MSI file) generated with the industry leader InstallShield/acresso software. We have no control over the way MSI actually operates.
At the date of MSI generation, the latest version manuals are always included.
However there are some MSI limitations here that are beyond our control
1) Some file types have embedded version control (exe dll etc). The MSI will look at the version and update it if out of date. This works very well.
2) Other files (e.g. pdf, like the manuals) do not have version control embedded - this is a limitation of the file type. The only way the MSI can tell if it is older or not is by looking at the file date. This system, by very definition, is not as reliable as 1.
3) The MSI uninstaller will ONLY work with files it installed. If in the interval you manually update the file (e.g. drop in a new version manual) the updated file will NOT be uninstalled, as the installer did not install that file. This is correct behaviour - after all you don't want, for instance, the uninstaller removing any .bas files or .pdf files that you have created!
Question:
A number of loyal users have requested changes to version control, notification, information etc.
Answer
There is a specific forum where new releases are announced and a sticky topic that has these version numbers.
http://www.picaxeforum.co.uk/showthread.php?t=13235
Question:
It does not manage the version control properly and hence does not (in this instance) overwrite manual1 v6.8 with v6.9.
Answer:
PDFs do NOT have internal version control to be managed. The MSI installer will in most cases correctly update the file by use of the generated file date. This works perfectly on at least 8 test machines (all with different versions of Windows) we have here. However, unfortunately, this does not always work for everyone.
So if you are having problems updating the software, we recommend
1) uninstall the software
2) check that any dropped in files are manually deleted. The simple way to do this is to just delete any files in the installation folder.
3) do a new install.
Remember - if you have done a fresh install, not changed any file, then do an uninstall all installed files should be removed via the MSI process. Update any pdf file manually and it will always be left behind.
We will look to see if there is anything we can do to improve this.