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Thread: Can't figure out how to install AXE027 USB cable

  1. #11
    New Member
    Join Date
    Dec 2015
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    Merritt Island, Fl.
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    Unhappy Need Further Guidance...

    Quote Originally Posted by hippy View Post
    With PE6 installed; click Help -> About menu options and locate the "AXE027 Driver Folder" link on the right. Click that and note the directory name.

    Go into Device Manager and manually install/update the drivers pointing Device Manager to that directory.

    This is usually a two-step process, firstly installing the USB drivers, then the Virtual COM port drivers. So look for a second item with a yellow exclamation mark after the first part of the install.

    Or you can point Device Manager at the directory you extracted the .zip file to.
    1-8-2018
    Further guidance requested:

    The AXE027 and it's driver worked on my old computer ( also had alot of difficulty installing driver in 2011 ).
    Can not again get it to work after several hours of attempts on new computer.
    This above msg. and solution appears to have potential, if I can get some questions answered.

    1. should I delete all driver files installed in my previous attempts before attempting anew?

    2. assuming I should start with cabel disconnected ( and the 20M2 picaxe board )
    at what point do I connect cabel?

    3. if I have to do this manually, then assume I shall end up with a zip file.
    Have never worked with zip before, so can you advise on how to "extract" such a file?

    4. I have pe6 installed, but can not find "help->about menu". All I see is a "?" at the very upper right that is a "help icon"
    but no link to "menu options".

  2. #12
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    Dec 2015
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    Default Can not locate PE6 "Help"

    Quote Originally Posted by hippy View Post
    With PE6 installed; click Help -> About menu options and locate the "AXE027 Driver Folder" link on the right. Click that and note the directory name.

    Go into Device Manager and manually install/update the drivers pointing Device Manager to that directory.

    This is usually a two-step process, firstly installing the USB drivers, then the Virtual COM port drivers. So look for a second item with a yellow exclamation mark after the first part of the install.

    Or you can point Device Manager at the directory you extracted the .zip file to.

    1-10-2018
    I have looked all over the latest editor and cannot locate "Help->About menu options" for assistance in manually
    installing the AXE027 driver. Can someone tell me how to find the AXE027 driver folder in the menu options? TIA

  3. #13
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    Dec 2015
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    Merritt Island, Fl.
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    Default

    Regarding the latest Editor, I can not find : "Help-> About options" to locate the AXE027 Driver Folder.
    Can someone kindly provide information to find "Help" in the Picaxe Editor? TIA

  4. #14
    Senior Member
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    Jan 1970
    Location
    Perth, Western Australia
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    4,383

    Default

    The instructions do not align with my experience either.

    However, these steps get me to the AXE027 drivers folder:
    From the "File" Menu, Select "Help"
    Under "Technical Support" you should see the 5th item: "AXE027 Drivers Folder"

    The AXE027.pdf file needs updating. It appears to gives detailed support for Windows 7, which is around 10 years old! It does mention Windows 8 but both of these operating systems differ from Windows 10.

    Having said that, I recall that the AXE027 driver loaded like a dream when I upgraded to W10 a few years ago.

  5. #15
    Technical Support
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    UK
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    Default

    Quote Originally Posted by 4jaba6 View Post
    Regarding the latest Editor, I can not find : "Help-> About options" to locate the AXE027 Driver Folder.
    Can someone kindly provide information to find "Help" in the Picaxe Editor? TIA
    When using PE6 with the ribbon enabled there is a blue circle to the right containing a question mark. Click that and it it is the equivalent of selecting the Help -> About menu when not using the ribbon.

  6. #16
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    Dec 2015
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    Merritt Island, Fl.
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    Default

    Hippy and Inglewoodpete,

    Thank you for your advice!

    Finally got cabel installed and it is programming.

    jaba

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