software installation problem

[stepnote]

I've downloaded the software, but when I attempt to run a program it show the error "53 file missing." I've reinstalled the software, but it does the same thing.

ideas? thanks

[stepnote]

problem solved. uninstalled the program, turned off virus protection and firewall, reinstalled, works now.

thanks

[smars66]

help!
same problem as above but when i did as stepnote said, it still didn't help